Returns & Exchanges

At Bask and Lather Co, we want you to love your hair and skin care journey; if you are not completely satisfied, we offer a 30-day window for returns on eligible products. Please note that for hygiene and safety reasons, only unopened and unused items in their original packaging can be accepted for a full refund.

1

Initiate Your Request

Email our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Securely pack your unused items in their original shipping box or similar protective packaging to ensure they arrive back to us in pristine condition.

3

Ship It Back

Affix the provided return shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for your records.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing